To successfully manage Airbnb property, hosts spend long hours on desktop activities like coordination, responses, organization, and field tasks – like key management, check-ins, and check-outs. Routine tasks take almost all of the free time people can spend on creative thinking – they simply have no opportunity to consider scaling up their business or researching new ways to improve their business.
However, a lot of hosts acquire a skill of delegation and choose Airbnb management companies to facilitate their daily routine and have a chance to focus on critical tasks.
Airbnb management companies like MasterHost provide an impressive range of services from A to Z: they can arrange professional photography, create your listing, promote it on most popular STR platforms, provide unit access to your guests, create guest books, organize cleaning, and ensure property maintenance.
What are the benefits of using Airbnb management company services?
Airbnb management companies are your assistants in winning customer loyalty and ensuring the great service. By hiring them you will find a team of well-trained and proactive specialists in Airbnb promotion and short-term rental property management.
Such a provider offers a comprehensive range of services, such as:
- Airbnb business licensing – they know the industry inside-out and can guide you through the entire process of application for licensing. They will help with documents and explain the necessary actions to undertake.
- Assistance in Airbnb vacation property design – making your vacation rental property attractive and updated is very easy with the help of the Airbnb management company.
- Professional photo services – people enjoy nice visual information, thus, professional photographers will help you show your property to guests from the best angles.
- Airbnb property insurance – the management company will guide you in choosing the appropriate insurance plan to protect your investment.
- Airbnb listing optimization (SEO) – SEO specialists help to promote the listing in the internal Airbnb search system to help it get more views and thus more bookings.
- Airbnb price optimization – you can automate the pricing strategy and let the algorithm suggest the optimum price after analyzing competitors, season, demand, and other affecting factors.
- Communication – a complete range of booking services including messaging with guests, sharing information, confirming bookings can also be delegated to Airbnb managers.
- Key exchange – this is an awesome service for when the check-in/out happens late or on the weekends: property managers will take care of the check-in and the check-out and ensure everything is fine with the property.
- Creating a guest book – guest book is a brochure with the home rules, information about the venue, appliances, and more. It contains how-to’s, important contacts, some tourist information and helps to improve the quality of the guests’ stay.
- Concierge service – 24/7 unlimited customer support, recommendation and help, if needed by your guests. Concierge services include almost everything: from sightseeing to airport pick-ups.
- Cleaning and laundry services – property management companies will organize top-quality cleaning services for you to get 5-star reviews.
- Airbnb vacation property maintenance – looking after your property like it’s their own, that’s the key when hiring a trusted property management company. This service helps avoiding negative reviews from disappointed guests.
What are the risks of working with a new and inexperienced Airbnb management company?
- They cannot guarantee effectiveness of listing promotion or concierge services. You can save now, but eventually have to pay more later.
- They don’t have in-house marketers, photographers, lawyers and managers and have to charge more to attract third-party specialists to help with your business.
- They are not experienced: professional Airbnb management providers are there for 5+ years.
How to choose the right Airbnb short-term rental management provider?
- Pricing policy – make sure everything is included in the price displayed on the price-tag and that there are no hidden fees.
- Company experience – read reviews from other Airbnb hosts to make up your mind.
- Transparency – reputable Airbnb management companies can show their expenses and financial results.
- Care – true professionals share information, valuable tips and industry specifics on their blog.
- Automation – reputable companies invest in software development to automate certain services like guest communication, pricing, etc to get better results.
- Expertise – reliable companies will guide you through complex tasks of licencing, listing creation, insurance, etc.
- Quality – good companies are there for their clients 24/7 and provide concierge service.
- Effective collaboration with local maintenance providers – cleaning companies, laundries, repair specialists, plumbers, electricians, etc. they can help you timely report and protect your property in case of emergency.
The Bottom Line
Be careful when you choose the Airbnb Management company, consider all the factors we listed in this article and ask questions you find important before you sign a contract.
