The time you spend getting your business up and running and planning for its growth is only the first step in the process when it comes to running a successful dispensary.
Once you open your doors, you need to figure out how to keep the dispensary running smoothly. Even if you have the highest quality product in the world, it doesn't necessarily guarantee your success. You also need to offer excellent service.
There are two key components involved in providing your customers with an excellent all-around dispensary supply experience: a smooth checkout process and a professional website all pivotal.
1. Investing In A Point-Of-Sale System
Streamlining the Checkout Process
Investing in a high-quality Point-Of-Sale (POS) system is essential if you want your customers to have a good experience. These systems usually have a touchscreen attached to a till, making it easy to accept payments and to keep track of sales.
Choosing a system that is specifically designed for cannabis-related businesses can provide you with additional benefits including the following:
– A detailed record of past purchases made by each customer
– Information that employees can use to make knowledgeable recommendations to customers
– A way to keep track of your inventory and to monitor purchases
– Sales data for the various strains and weights of cannabis that you carry
– Ensuring that your Dispensary POS stays in compliance with the laws in your state.
Keeping your business compliant is one of the biggest hurdles to overcome when operating a dispensary. Violating any laws in your state can result in the loss of your license. With the help of a good POS system, you are less likely to make mistakes that could wind up costing you everything.
2. A High-Quality Website
A Professional Website Acts As Your Dispensary's Face To The World
Even in areas where it is legal, selling marijuana still involves some level of risk. You may need to educate your customers about the laws in your area to put their minds at ease about purchasing from your dispensary.
A great way to accomplish this is through the use of a high-quality, professionally designed website. Hiring a qualified web designer to put your site together can make your business seem more credible. Not only that, but an experienced web designer can also help get your site to perform well in the search engines through the use of search engine optimization. As a result, you are more likely to connect with new customers online.
It is illegal to sell cannabinoid products through the Internet. You are only allowed to make cash sales in person. In some states, however, you can accept orders online through your website, delivering the product directly to your customers at home. The process is similar to ordering a pizza. Whether you take orders or not, having a high-quality website can be a great tool to have in your marketing kit.
If you are looking for a qualified web designer to build a site for your dispensary, we put together a helpful guide on ten of the leading web design providers.
Tips For Moving Your Product Between Your Storage Area And The Dispensary
Dispensaries are prime targets for theft since they are required to accept payments only in cash. Since there is so much money on site, burglaries are far more likely to occur. Another security issue that dispensaries face is the prospect of being robbed when the marijuana is being delivered.
To protect themselves, many owners of dispensaries opt for armored vehicles when transporting cash or product. They also rely on software to manage their fleet of delivery vehicles so that they can keep track of where they are at all times.